About Barbara
Welcome! I am a Service Warranty Administrator at Bob Smith Motors. I’m known amongst my colleagues for having a hard work ethic and for always putting our customers first. I am all about teamwork! When customers work with me, they will receive positive energy, friendly service, and the assistance they deserve. My goal is always customer satisfaction!
Customer rating
4.9 / 5 based on 544 ratings (314 written reviews)
Recent reviews
Barb has been helping us with a paint issue on our 2025 Mazda CX-50. She has been outstanding to work with. She is very concerned with customer satisfaction and has been working very hard with the Mazda warranty department to make sure that we are taken care of.
— Holly S. ,
Barb is always very welcoming and professional. She has gone above and beyond to help us with a paint issue on our new CX-50. She has been very good about keeping us updated while she works with Mazda's warranty department on our behalf. She truly values us as Mazda customers, and does her best to see that we are satisfied.
— Thor S. ,
Barb was great!
— Mark O. ,
Exceptional as always!
— Thomas H. ,
Awesome!
— Laura H. ,
Great! Very helpful and knowledgeable.
— Laura H. ,
The part that flew off our cx-50 the first time we drove the car on the highway, the service person failed to order the part and then took 3-weeks to install it because she didn’t order the part..not good service for a new customer that purchased a brand new new 2026 vehicle from Bob Smith Lincoln Mercury.. Jim g Schmalz
— James S. ,
Very warm and friendly. Very helpful.
— Bernetta A. ,
Barb is always courteous and helping to schedule service. I appreciate her attention to detail during the whole process.
— Paula H. ,
Wonderful
— Shirley T. ,