About Barbara
Welcome! I am a Service Advisor here at the dealership. I’m known amongst my colleagues for having a hard work ethic and for always putting our customers first. I am all about teamwork! When customers work with me, they will receive positive energy, friendly service, and the assistance they deserve. My goal is always customer satisfaction!
Customer rating
4.9 / 5 based on 539 ratings (310 written reviews)
Recent reviews
Awesome!
— Laura H. ,
Great! Very helpful and knowledgeable.
— Laura H. ,
The part that flew off our cx-50 the first time we drove the car on the highway, the service person failed to order the part and then took 3-weeks to install it because she didn’t order the part..not good service for a new customer that purchased a brand new new 2026 vehicle from Bob Smith Lincoln Mercury.. Jim g Schmalz
— James S. ,
Very warm and friendly. Very helpful.
— Bernetta A. ,
Barb is always courteous and helping to schedule service. I appreciate her attention to detail during the whole process.
— Paula H. ,
Wonderful
— Shirley T. ,
Great. Friendly and knowledgeable
— Pamela C. ,
Exceptional!
— Thomas H. ,
It was great super helpful diligent called me when my car was done, hooked me up with a ride home. Everything was wonderful.
— Reece K. ,
The service work and wash were done in a timely manner, like usual. Felt like driving a new vehicle home. Barbara was very pleasant and easy to talk with. I will be back.
— Donald H. ,